You can access our website without disclosing your personal data. Should you wish to provide us with your contact details, you can do this on our Contact Us page.
If you decide to purchase a product from us, we would need you disclose some for your personal data in order to fulful our service.
Your data is incredibly important to you and to us. The Wabi Sabi team uses and stores your data for fulfilling our service to you. You will have to confirm that you would like to be contacted by us for marketing purposes. You may withdraw consent for marketing at any time.
What we collect
To enable us to deliver our products, we will ask you to provide personal details such as:
Delivery of our products
In order to deliver our products, we need your name, e-mail address, address, payment details and your telephone number. These pieces of data allow us to process your request, contact you, provide our services and keep you informed of the process. If it is necessary for delivering the products, we disclose your personal data to third parties such as a delivery service provider e.g Royal Mail or Parcel Force.
For marketing purposes we collect
What we do with your personal data
The Wabi Sabi team will never pass or sell your data outside the company except where a third party requires the data to provide communications as part of our normal service e.g a delivery service provider.
The data that would be provided would be a name, an address and a method of contact e.g phone number.
We do not currently collect financial information through our website, as that information is collected and stored by our third party payment processors (Wix payments, Paypal).
However, we may from time to time request and receive some of your financial information from our payment processor for the purposes of completing transactions you have initiated through the services, protecting against or identify possible fraudulent transactions, and otherwise as needed to manage our business. In those cases we will use best practices to protect your financial information.
Wabi Sabi is responsible for the optimal performance of our website. To ensure that the website functions properly, Wabi Sabi uses technology that involves processing personal data, such as cookies.
A cookie is a small text file that is stored on the visitor's device (electronic appliance) when the site is first visited. Cookies are intended to collect information about a person, the website or statistics. Some cookies are also intended to improve user experiences of the website.
Types of cookies
We make a distinction between functional and non-functional cookies.
Functional cookies are always used. These are necessary for the efficient operation of the website and process personal data only for the purpose for which these data are completed. For instance, the basket stores personal data for the processing and delivery of your order.
Non-functional cookies process personal data outside your field of vision. That is why we always ask for your permission before using these cookies.
Non-functional cookies include analytics cookies. These cookies are not necessary for the functioning of the website. Analytics cookies show us which parts of the website need improving and, for instance, allow us to measure the popularity of certain pages. Non-functional cookies have a great variety of purposes, but they mainly enable us to improve our service provision. We can, for example, measure how often our website is visited and discover what information visitors are looking for. Analytics cookies are also necessary to help customers through the helpdesk.
We use the following non-functional cookies:
We use analytics cookies to collect statistics about the use of the website by visitors. By measuring website use, the site can be improved to benefit visitors.
The data stored include the following:
the IP address;
technical characteristics, such as the browser you are using;
the page from which you accessed the webshop
These are cookies that are used to identify an internet user on a website. By using tracking cookies, we record the internet pages you visit. The information about your website visits allows us to derive your preferences and interests. We can use this information to make personal offers and improve our website.
Blocking and removing cookies
If you do not want our website to store cookies on your computer, you can indicate this in the cookie notice that appears when you first visit our website.
If you have previously accepted our cookies, this notice will no longer appear and you will have to remove the cookies yourself in your browser settings (if desired).
You have the right to have inaccurate personal data rectified or removed – if you would like to do so please contact us firstname.lastname@example.org
You have the right to stop marketing at any time. You can just click Unsubscribe on any email you are sent or let us know at any time by sending an email to email@example.com
How secure is your data?
The Wabi Sabi team employs a wide variety of security measures to back up, protect and manage your data. We undertake to secure your data as much as possible using up to date technology and robust policies and processes.